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Howard Johnson Scottsdale Old Town

7110 E. Indian School Road, Scottsdale, AZ 85251 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
4.05Average TripAdvisor Overall Rating of 4.0 of 5 for Howard Johnson Scottsdale Old Town
Howard Johnson Scottsdale Old Town
  • Phone Numbers
      Phone: 1-480-361-6001
      Fax: 1-480-361-3395
  • No smoking
  • ADA defined service animals are welcome at this hotel. Sorry, no other pets are allowed.

Howard Johnson Hotel Honored
  • Best of the Best mid-rise full service
  • A delicious restaurant in or next to hotel
  • Pool, so don't forget a bathing suit (Varies)
  • Exercise rooms for fitness! (Varies)
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Traveler Reviews brought to you by
7110 E. Indian School Road Scottsdale, AZ 85251

TripAdvisor Traveler Rating:

3.05 Average TripAdvisor Cleanliness Rating of 3 of 5 for Howard Johnson Scottsdale Old Town  Cleanliness
5.05 Average TripAdvisor Location Rating of 5 of 5 for Howard Johnson Scottsdale Old Town  Location
3.05 Average TripAdvisor Rooms Rating of 3 of 5 for Howard Johnson Scottsdale Old Town  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Howard Johnson Scottsdale Old Town  Service
3.05 Average TripAdvisor SleepQuality Rating of 3 of 5 for Howard Johnson Scottsdale Old Town  SleepQuality
4.05 Average TripAdvisor Value Rating of 4 of 5 for Howard Johnson Scottsdale Old Town  Value
3.05 3 of 5 stars

“Great price and location, bad service!”

  , Surprise
For my birthday I planned to go out in downtown Scottsdale and stay overnight in a hotel, since this would be less expensive than a cab from where I live. I picked this hotel because it was the best location and the best value. My problems with service started the night I tried to book the hotel. I had questions about the offerings of rooms on the website and called in to the Howard Johnson to inquire directly. The girl at the front desk was clueless. She knew absolutely nothing about the rooms they had or prices. I am not really sure she even worked there. She referred me to the 800 number where I was connected to the lovely Philippines. I love the Philippino people but they know nothing about the hotels in Scottsdale, Arizona. After a long drawn out conversation I finally decided to book the suite because I wasn't sure exactly what I was getting with the other rooms. I checked in the night of my birthday prior to going out with no issues. The next morning my husband left his clothes behind with shoes and an i-phone charger which I did not see when I left. That night I called in to see if they found his stuff and guess who answered the call? Yes, it was the clueless girl again. Here is our conversation Me: good evening, I stayed in room 10* last night and my husband left behind a white thermal sweatshirt with grey stripes, blue shorts, a pair of blue and white shoes and an i-phone charger. Do you know this was found when they cleaned my room?Clueless girl: I don't know.Me: Can you find out please?Clueless girl: Ummmm....ummm...well...ummm... I don't see anything. Ummmm...there is a lost and found box...umm... I don't know where it is. Umm...yeah I don't see anything. Me: Is there someone there that knows where the lost and found box is?Clueless girl: there is not. Me: How can I find out if my stuff was found?Clueless girl: Let me take down your number and I can have them call you in the morning.Do you think I ever got a phone call? NO! I finally called in spoke to someone during the day who said that my stuff was never found and they would call me back if they do find it. I still have not got a phone call. I don't really care that much about the stuff, my husband was upset I left behind his favorite pair of shoes. Long story short, I will not be visiting anymore Howard Johnsons, I guess the ol "you get what you pay for" saying is true.

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