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Howard Johnson Hotel - Carolina San Juan PR

4820 Isla Verde Ave, San Juan, 00979 PR

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 12:00 PM
Check out: Before 12:00 PM
TripAdvisor Rating
3.55Average TripAdvisor Overall Rating of 3.5 of 5 for Howard Johnson Hotel - Carolina San Juan PR
  • Phone Numbers
      Phone: +78 77 281300
      Fax: +78 72 680637
  • No smoking
  • Service animals are welcome at this hotel. Sorry, no other pets are allowed.

Howard Johnson Hotel
  • Mid-rise full service hotel
  • A delicious restaurant in or next to hotel
  • Pool, so don't forget a bathing suit (Varies)
  • Exercise rooms for fitness! (Varies)
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Traveler Reviews brought to you by
4820 Isla Verde Ave San Juan, PR 00979

TripAdvisor Traveler Rating:

5.05 Average TripAdvisor Cleanliness Rating of 5 of 5 for Howard Johnson Hotel - Carolina San Juan PR  Cleanliness
5.05 Average TripAdvisor Location Rating of 5 of 5 for Howard Johnson Hotel - Carolina San Juan PR  Location
3.05 Average TripAdvisor Rooms Rating of 3 of 5 for Howard Johnson Hotel - Carolina San Juan PR  Rooms
2.05 Average TripAdvisor Service Rating of 2 of 5 for Howard Johnson Hotel - Carolina San Juan PR  Service
3.05 Average TripAdvisor SleepQuality Rating of 3 of 5 for Howard Johnson Hotel - Carolina San Juan PR  SleepQuality
4.05 Average TripAdvisor Value Rating of 4 of 5 for Howard Johnson Hotel - Carolina San Juan PR  Value
3.05 3 of 5 stars

“My main problem with the service was the desk clerk. She...”

  , Texarkana
My main problem with the service was the desk clerk. She was rude and did not make me feel welcome. Upon arrival, she seemed personable. However, the longer it took to get my family and I checked the ruder she got. First, she asked me how many people were going to be staying in the room. I answered five. She then got rude and told me to be more specific; how many adults and how many kids. Secondly, when she couldn't get my credit card to scan properly, she rudely asked if I had de-magnitized my card. I responded no and she insisted that I had at some point. As far as the room was concerned, it was clean, but the bed by the wall sloped to either side. We did sleep, but we weren't as comfortable as we would have been had the bed not been slopping.

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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.