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Howard Johnson Helena

2101 E 11th Ave, Helena, MT 59601 US

Check in:
After 2:00 PM
Check in: After 2:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
3.05Average TripAdvisor Overall Rating of 3.0 of 5 for Howard Johnson Helena
Based On 94 reviews94
  • Phone Numbers
      Phone: 1-406-443-2300
      Fax: 1-406-442-7057
  • Up to 2 pets are allowed for a non-refundable charge of $15 per stay. ADA defined service animals are also welcome at this hotel.

Howard Johnson Hotel
  • Mid-rise full service hotel
  • A delicious restaurant in or next to hotel
  • Pool, so don't forget a bathing suit (Varies)
  • Exercise rooms for fitness! (Varies)
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Traveler Reviews brought to you by
2101 E 11th Ave Helena, MT 59601

TripAdvisor Traveler Rating:

2.05 Average TripAdvisor Cleanliness Rating of 2 of 5 for Howard Johnson Helena  Cleanliness
5.05 Average TripAdvisor Location Rating of 5 of 5 for Howard Johnson Helena  Location
2.05 Average TripAdvisor Rooms Rating of 2 of 5 for Howard Johnson Helena  Rooms
2.05 Average TripAdvisor Service Rating of 2 of 5 for Howard Johnson Helena  Service
2.05 Average TripAdvisor SleepQuality Rating of 2 of 5 for Howard Johnson Helena  SleepQuality
5.05 Average TripAdvisor Value Rating of 5 of 5 for Howard Johnson Helena  Value
2.05 2 of 5 stars

“Unexpectedly disappointed”

  , Albany
Howard Johnson facilities have always been my preferred location. However, my experience at the Newburgh, NY location was unexpectedly disappointing. The hallway and room looked highly traveled, in need of carpet shampooing, and in the room, it smelled of stagnant cigarette smoke and I actually found the room had not been dusted and bathtub not properly cleaned. The microwave oven was dirty inside, the telephone did not work even though it was plugged in, the TV remote went dead after an hour of use and the heating unit was too loud to keep on during the night. Additionally, the cleaning staff was actually complaining in front of me about having to dust under the tv in one of the rooms. One actually stated, "...do they expect me to lift the tv and dust underneath it?"....I could not believe my ears for I was standing right there. So unprofessional. By the way, the ice machines were broken and the only one that worked (lobby) was always empty.As mentioned, this was the first HoJo I have been disappointed with. Very disappointed indeed.

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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.