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Howard Johnson Inn Tropical Palms Kissimmee

4311 W Vine St -Hwy 192, US Hwy 192 and Bass Rd., Kissimmee, FL 34746 US

Check in:
After 4:00 PM
Check in: After 4:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
3.05Average TripAdvisor Overall Rating of 3.0 of 5 for Howard Johnson Inn Tropical Palms Kissimmee
  • Phone Numbers
      Phone: 1-407-396-7100
      Fax: 1-407-358-5140
  • ADA defined service animals are welcome at this hotel. Sorry, no other pets are allowed.

Howard Johnson Inn
  • Primarily smaller, low-rise hotel
  • If no restaurant, free light breakfast
  • Swimming pool (varies by location)
  • Small meeting room (varies by location)
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Traveler Reviews brought to you by
4311 W Vine St -Hwy 192, US Hwy 192 and Bass Rd.| Kissimmee, FL 34746

TripAdvisor Traveler Rating:

1.05 Average TripAdvisor Cleanliness Rating of 1 of 5 for Howard Johnson Inn Tropical Palms Kissimmee  Cleanliness
1.05 Average TripAdvisor Location Rating of 1 of 5 for Howard Johnson Inn Tropical Palms Kissimmee  Location
1.05 Average TripAdvisor Rooms Rating of 1 of 5 for Howard Johnson Inn Tropical Palms Kissimmee  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Howard Johnson Inn Tropical Palms Kissimmee  Service
2.05 Average TripAdvisor SleepQuality Rating of 2 of 5 for Howard Johnson Inn Tropical Palms Kissimmee  SleepQuality
1.05 Average TripAdvisor Value Rating of 1 of 5 for Howard Johnson Inn Tropical Palms Kissimmee  Value
1.05 1 of 5 stars

“Not at all the hotel presented on the website”

  , Tampa
When I first looked at this hotel on the website and the photos, I thought the rate I was quoted was too good to be true...turns out it was. The room was not clean, the baseboards were falling off the walls, there was an orange stain around all the doors which I assume to be rust?, there was a huge hole in the wall behind the toilet that a family of lizards visited us often from, they left their nasty cleaning rags on our vanity one day, complete with long dark hair that didn't belong to any of us, the comforter on one of the beds was torn and the towels were so thread-bare they couldn't even dry you after a shower, which was a another issue because even at 5 feet tall & 120 lbs, the shower was smaller than anything I have ever been in & only had one dim light. My son is 6' 1 and had to duck while taking a shower. About a week and a half before my stay, I called the hotel & confirmed the request I had for a roll away could be honored & was assured it was not a problem. I also OFFERED to pay for my upcoming stay at that time & of course, the hotel was fine with that. However, when I checked in on the first evening of my stay, I was informed there were additional "hotel" fees for the use of the shuttle & the desk in the lobby that will help you if you need tickets. As it turns out, the shuttle is actually the city bus, which allows you one trip in the morning to the parks & one return trip in the evenings. The times we were given were well after the parks opened & almost 3 hours before they closed. When I asked about any other times, I was informed I could ride the city bus anytime but would have to pay for it. So much for that amenity. I asked about the complimentary breakfast but was told there was no such thing but I could PAY for breakfast in their restaurant every day. I then confirmed the roll away was in the room. I was told no but the request was on my reservation and they would send it in but I had to extra pay for it. I said no one mentioned that when I PREPAID for my room several days before and he said the person should have but if I wanted the roll away, I had to pay for it now. So I paid all of the extra fees & then went to my room. After seeing the condition, I was not happy. However, I was told no refunds at all for any reason. Next the roll away was left outside my door. In order to get the roll away in the room, I had to move a table and chair & wedge it between the leaking AC unit & the other bed. This was a TERRIBLE experience.

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