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Howard Johnson Express Inn - Williams

511 Grand Canyon Blvd, I-40 & Grand Canyon Blvd, Williams, AZ 86046 US

Check in:
After 2:00 PM
Check in: After 2:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
3.05Average TripAdvisor Overall Rating of 3.0 of 5 for Howard Johnson Express Inn - Williams
  • Phone Numbers
      Phone: 1-928-635-9561
      Fax: 1-928-635-9565
  • ADA defined service animals are welcome at this hotel. Sorry, no other pets are allowed.

Howard Johnson Express
  • Primarily smaller, low-rise hotel
  • Free yummy continental breakfast
  • Furniture so comfy, you won't want to get up
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Traveler Reviews brought to you by
511 Grand Canyon Blvd, I-40 & Grand Canyon Blvd| Williams, AZ 86046

TripAdvisor Traveler Rating:

1.05 Average TripAdvisor Cleanliness Rating of 1 of 5 for Howard Johnson Express Inn - Williams  Cleanliness
4.05 Average TripAdvisor Location Rating of 4 of 5 for Howard Johnson Express Inn - Williams  Location
1.05 Average TripAdvisor Rooms Rating of 1 of 5 for Howard Johnson Express Inn - Williams  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Howard Johnson Express Inn - Williams  Service
1.05 Average TripAdvisor SleepQuality Rating of 1 of 5 for Howard Johnson Express Inn - Williams  SleepQuality
1.05 Average TripAdvisor Value Rating of 1 of 5 for Howard Johnson Express Inn - Williams  Value
1.05 1 of 5 stars

“You would be better off sleeping in your car”

  , Saint Cloud
I read a ton of reviews before staying here and figured that I would not expect too much since the price was so low. Ya, they should pay you to stay in this place. The first day was fine. Check in was easy and we didnt arrive until about 9:00 so it was pretty much straight to bed. THe next day we showered and realized there was mold on the bottom of the shower curtain. No biggie, i figure I'd address it as well as request more towels and toilet paper since we were needing it. I placed the plaquard on the room door that said, "time for a clean sweep. Please clean room" Went out for the day only to come back to a room that was not cleaned. No biggie. Well the next morning went to breakfast (at a local Cracker Barrel seeing as how the hotels continental breakfast was littered with foul mouthed teenagers in the mornings..not the hotels fault i understand) I return to my room only to find that I have no running water, and still no maid service providing clean towels, toilet paper, trash removal, and general clean up. They were doing construction in all the rooms around mine with loud power tools. Lucky me. So I walk down to the office since calling never seems to be effective. The female mananger assures me my water will be back momentarily and that maid service will be to my room no later than 2:00 pm. okay, great. She was much more helpful than the younger gent from the day before who made me stand there and wait until he placed his pizza order over the telephone! So, I head out for the day expecting to return to water, towels, toilet paper, etc.. Was any of that done? NOPE! Well, there was water...black water. And the water in the shower (which was still sporting a moldy shower curtain although I had been told it would be replaced) was some weird yellow color. Again I walk to the office and explain that I spoke to the manager AND placed the sign on my door for maid service and STILL hadnt recieved any of the things I requested. He told me that the maids are Spanish and cant read the signs so thats why they didnt clean my room. What in the world?????? I do plan to call this "hotel" once I am back home and settled to request some type of reimbursment on my 3 night stay. If they are not willing to accamodate my request, I will def be contacting the BBB or someone to report the unfit conditions of this sorry excuse for a HoJo.

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