Book online or call us: 1-800-221-5801 | Contact Us| Customer Care| About Howard Johnson

Howard Johnson Burlington

2759 Mt Pleasant St, Burlington, IA 52601 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
3.05Average TripAdvisor Overall Rating of 3.0 of 5 for Howard Johnson Burlington
  • Phone Numbers
      Phone: 1-319-237-8000
      Fax: 1-319-237-1380
  • No smoking
  • ADA defined service animals are welcome at this hotel. Sorry, no other pets are allowed.

Howard Johnson Inn
  • Primarily smaller, low-rise hotel
  • If no restaurant, free light breakfast
  • Swimming pool (varies by location)
  • Small meeting room (varies by location)
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Traveler Reviews brought to you by
2759 Mt Pleasant St Burlington, IA 52601

TripAdvisor Traveler Rating:

2.05 Average TripAdvisor Cleanliness Rating of 2 of 5 for Howard Johnson Burlington  Cleanliness
3.05 Average TripAdvisor Location Rating of 3 of 5 for Howard Johnson Burlington  Location
3.05 Average TripAdvisor Rooms Rating of 3 of 5 for Howard Johnson Burlington  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Howard Johnson Burlington  Service
3.05 Average TripAdvisor SleepQuality Rating of 3 of 5 for Howard Johnson Burlington  SleepQuality
1.05 Average TripAdvisor Value Rating of 1 of 5 for Howard Johnson Burlington  Value
1.05 1 of 5 stars

“WORST HOTEL EXPERIENCE I EVER HAD!”

  , Keokuk
I reserved online and immediately called to verify my reservation. But when I arrived they could not find my reservation even with my conservation number. They also did not tell me about their no pet policy and had me sign the receipt even though I said several times that I didn't have my glasses and couldn't see what I was signing. I was originally charged $139.89 for the entire weekend from Friday through Monday morning. I stayed Friday night and Saturday morning left for a few hours. When I returned Saturday afternoon they had locked me out of my room with my belongings still in the room. I went to the front desk and they told me that they were charging me $307 for the one night. They increased the rate of the room from what I had signed for plus they charged me $250 pet fee. Then they told me that I had 10 minutes to get my belongings out of the room and get out! They did not care that I told them I was homeless and was there only to try and find a place to live. My bank statement now shows that they also charged me for another day after that in which I did not stay. I will report them to my bank and everyone I speak to will know not to ever stay there. It's a darn shame how HOWARD JOHNSON'S treat their homeless Gulf War veterans even when the temperature is in the 20-30 degrees. I also got the impression that this was a bit of a racial issue because one of the women behind the counter was a large black woman who was smiling and smirking at this little white woman like she was enjoying kicking me out in the cold. THANKS FOR NOTHING HOWARD JOHNSON!!!

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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.