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Howard Johnson Express Inn - Amherst Hadley

401 Russell St/I-91, I-91 Ex 19 & Rt-9, Hadley, MA 01035 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 12:00 PM
Check out: Before 12:00 PM
TripAdvisor Rating
3.55Average TripAdvisor Overall Rating of 3.5 of 5 for Howard Johnson Express Inn - Amherst Hadley
  • Phone Numbers
      Phone: 1-413-586-0114
      Fax: 1-413-584-7163
  • Pets are allowed in designated rooms for a non-refundable charge of $20 per night. ADA defined service animals are also welcome at this hotel.

Howard Johnson Express
  • Primarily smaller, low-rise hotel
  • Free yummy continental breakfast
  • Furniture so comfy, you won't want to get up
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Traveler Reviews brought to you by
401 Russell St/I-91, I-91 Ex 19 & Rt-9| Hadley, MA 01035

TripAdvisor Traveler Rating:

1.05 Average TripAdvisor Cleanliness Rating of 1 of 5 for Howard Johnson Express Inn - Amherst Hadley  Cleanliness
3.05 Average TripAdvisor Location Rating of 3 of 5 for Howard Johnson Express Inn - Amherst Hadley  Location
1.05 Average TripAdvisor Rooms Rating of 1 of 5 for Howard Johnson Express Inn - Amherst Hadley  Rooms
2.05 Average TripAdvisor Service Rating of 2 of 5 for Howard Johnson Express Inn - Amherst Hadley  Service
1.05 Average TripAdvisor SleepQuality Rating of 1 of 5 for Howard Johnson Express Inn - Amherst Hadley  SleepQuality
1.05 Average TripAdvisor Value Rating of 1 of 5 for Howard Johnson Express Inn - Amherst Hadley  Value
1.05 1 of 5 stars

“outdated dirty room”

  , Hadley
I check in to the hotel for one night only thank you! I would had to have gone elsewhere if the stay was longer. There was only one plug available between the beds not one receptacle one plug! It needed to be used for alarm and 2 breathing (c-pap) units. Clock got moved only one unit got used. The staff took me to another room where the light didn't turn on at the door and it still only had one plug space. Grout lines in bathroom were dirty room was horrendous with no flat screen tv . One bed was on a lower frame than the other which was outrageous for the amount of money I paid. I question if this hotel also has pay by the hour clients? I stayed there in the room for only 6 hrs of sleep on top of the bedspread. This place made my skin crawl. I was offered a power strip to plug Sleep machine into but, he had to get it from his car he thought he had one. Ridiculous I have never had an experience like this and DO NOT plan on ever staying again. I was embarrassed for my family member to see me here and the condition of the room. Room Dirty Old mismatched bed levels only one plug space on wall for use. I needed to set up our sleep apnea machines and an alarm clock. I couldn't used only one machine had to move alarm to other side of room and plug it in after I unplugged light from socket and then in morning I unplugged alarm to plug in coffee maker. TV was old at least 10 years rounded front screen. Tile in shower dirty grout filthy. I will never stay here again and intend to tell my friend and family to do the same. I was offered a power strip if He could find it in his car so we could have another outlet on wall side of bed The other room that was offered as soon as the agent opened the door he couldn't turn lights on and the outlet was the same outdated fixture on wall plate. I am very disappointed and embarrassed the my family member had to come and see where I was staying. I paid a lot for this room and I slept on top of the covers.

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