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Howard Johnson Plaza Hotel - Grand Rapids

255 28th Street SW, Buchanan and 28th Street, Grand Rapids, MI 49548 US

Check in:
After 4:00 PM
Check in: After 4:00 PM
Check out:
Before 12:00 PM
Check out: Before 12:00 PM
TripAdvisor Rating
2.05Average TripAdvisor Overall Rating of 2.0 of 5 for Howard Johnson Plaza Hotel - Grand Rapids
Based On 37 reviews37
  • Phone Numbers
      Phone: 1-616-241-6444
      Fax: 1-616-241-1807
  • Pets are allowed for a non-refundable charge of $25 per pet per stay. Service animals are also welcome at this hotel.

Howard Johnson Plaza
  • Mid-rise or high-rise full-service hotels
  • Banquet facilities and Pool for the kiddies
  • Exercise rooms to tone your body
  • Comfy furnishings, bell and room service
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Traveler Reviews brought to you by
255 28th Street SW, Buchanan and 28th Street| Grand Rapids, MI 49548

TripAdvisor Traveler Rating:

1.05 Average TripAdvisor Cleanliness Rating of 1 of 5 for Howard Johnson Plaza Hotel - Grand Rapids  Cleanliness
3.05 Average TripAdvisor Location Rating of 3 of 5 for Howard Johnson Plaza Hotel - Grand Rapids  Location
1.05 Average TripAdvisor Rooms Rating of 1 of 5 for Howard Johnson Plaza Hotel - Grand Rapids  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Howard Johnson Plaza Hotel - Grand Rapids  Service
2.05 Average TripAdvisor SleepQuality Rating of 2 of 5 for Howard Johnson Plaza Hotel - Grand Rapids  SleepQuality
1.05 Average TripAdvisor Value Rating of 1 of 5 for Howard Johnson Plaza Hotel - Grand Rapids  Value
1.05 1 of 5 stars

“complaint regarding 11/6/12-11/07/12 stay in Grand Rapids, Mich.”

  , Cincinnati
This hotel's two rooms that I was offered (rooms 415 and 419)were soiled, stained, with sagging side chairs and sleeper sofas. The walls were stained. The bathroom in room 419 had toilet paper that was contaminated with an orange substance that was dried into the toilet tissue which I showed to the manager, Kim Austin at checkout. She said she was sorry but offered nothing else including I did not receive a receipt for the room stay which my boyfriend put on his company American Express card.. WE weren't sure of the room charges as we were told 2 different rates. WE were told the dining room had breakfast but never told that it was complimentary. WE ate dinner on 11/6/12 in the hotel but not breakfast the following morning. I asked the manager for the corporate telephone number but was given a wrong number by the manager. I finally reached the corporate number after numerous phone calls. WE were very unhappy with our stay and will not stay at another Howard Johnson hotel.

Other Recent Traveler Reviews from Howard Johnson guests:

  , Killeen
4.0 of 5 stars

 

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