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Howard Johnson Billings

1345 Mullowney Lane, Billings, MT 59101 US

Check in:
After 2:00 PM
Check in: After 2:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
3.05Average TripAdvisor Overall Rating of 3.0 of 5 for Howard Johnson Billings
  • Phone Numbers
      Phone: 1-406-252-2584
      Fax: 1-406-252-6032
  • Pets are allowed for a non-refundable charge of $20 per pet, per night. Pet Sanitation Fee is $50 if applicable. ADA defined service animals are also welcome at this hotel.

Howard Johnson Hotel
  • Mid-rise full service hotel
  • A delicious restaurant in or next to hotel
  • Pool, so don't forget a bathing suit (Varies)
  • Exercise rooms for fitness! (Varies)
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Traveler Reviews brought to you by
1345 Mullowney Lane Billings, MT 59101

TripAdvisor Traveler Rating:

3.05 Average TripAdvisor Cleanliness Rating of 3 of 5 for Howard Johnson Billings  Cleanliness
4.05 Average TripAdvisor Location Rating of 4 of 5 for Howard Johnson Billings  Location
2.05 Average TripAdvisor Rooms Rating of 2 of 5 for Howard Johnson Billings  Rooms
2.05 Average TripAdvisor Service Rating of 2 of 5 for Howard Johnson Billings  Service
2.05 Average TripAdvisor SleepQuality Rating of 2 of 5 for Howard Johnson Billings  SleepQuality
3.05 Average TripAdvisor Value Rating of 3 of 5 for Howard Johnson Billings  Value
2.05 2 of 5 stars

“Expected much more”

  , Sheridan
I have stayed at Howard Johnson before in other states and have always been very pleased with my experience. This one, or rather, this collection (one Friday night, a flight, and a stay at the same hotel upon returning), was horrible.First, the hotel itself is pretty run-down. Now, I don't mind staying in hotels that are clean and a bit older. That wasn't the problem. This particular HJ really needs an overhaul. The rooms had been repainted, but there was cracked fixtures, weird smells, and generally poor rooms. The noise in the hotel was ridiculous. Although I never called to complain (and I really should have), I heard every single thing that happened outside my room. Kids were running and screaming down the hall, slamming doors and making it very difficult for me, my husband and my son to get any sleep before our 6 am flight the next morning. The same was true on our return stay. Tons of kids, loud cars, motorcycles, and difficulty sleeping.We did choose this HJ because they had a free shuttle to the airport, and we could keep our car there for the week we were gone. Upon arriving, I checked that we could get a shuttle the next morning and then went back an hour later to make sure I had given the right time. I had. Unfortunately, when we went to meet our shuttle the next morning, there was none to be had; and the front desk had to call a cab for us and another gentleman who had asked for the same thing the night before. Thankfully, we weren't too late and didn't pay for the cab, but still. This oversight was a challenge. When we returned and called for the shuttle to pick us up, we were told it would arrive in 15 minutes. 30 - 45 minutes later, after every other shuttle in the city had come to claim its passengers, the HJ shuttle arrived. We had been on a plane all day, our son was tired and cranky, and we were stuck in the airport for much longer than was necessary while they got their shuttle to us.As we went to leave this morning after our second stay, the hotel ran out of food, had only one person staffing the desk and breakfast area, and another person who "didn't clock in until 7:30, so..." There were tons of people not getting food, and several mentioned needing to speak to the manager. We left and got breakfast elsewhere.Now, I will again state that I have stayed in other HJ hotels and found them just fine. This particular hotel in Billings, MT was horrible. I will NOT be staying there again.

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