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Howard Johnson Hotel - Norwich

75 N Broad St, Rt 12 & Cortland St,Downtown, Norwich, NY 13815 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
3.05Average TripAdvisor Overall Rating of 3.0 of 5 for Howard Johnson Hotel - Norwich
  • Phone Numbers
      Phone: 1-607-334-2200
      Fax: 1-607-336-7516
  • Up to 2 small or medium sized pets allowed for a non-refundable charge of $10 per pet, per night. Pet Sanitation Fee is $75 if applicable. ADA defined service animals are welcome at this hotel.

Howard Johnson Hotel
  • Mid-rise full service hotel
  • A delicious restaurant in or next to hotel
  • Pool, so don't forget a bathing suit (Varies)
  • Exercise rooms for fitness! (Varies)
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Traveler Reviews brought to you by
75 N Broad St, Rt 12 & Cortland St,Downtown| Norwich, NY 13815

TripAdvisor Traveler Rating:

4.05 Average TripAdvisor Cleanliness Rating of 4 of 5 for Howard Johnson Hotel - Norwich  Cleanliness
5.05 Average TripAdvisor Location Rating of 5 of 5 for Howard Johnson Hotel - Norwich  Location
3.05 Average TripAdvisor Rooms Rating of 3 of 5 for Howard Johnson Hotel - Norwich  Rooms
4.05 Average TripAdvisor Service Rating of 4 of 5 for Howard Johnson Hotel - Norwich  Service
4.05 Average TripAdvisor SleepQuality Rating of 4 of 5 for Howard Johnson Hotel - Norwich  SleepQuality
4.05 Average TripAdvisor Value Rating of 4 of 5 for Howard Johnson Hotel - Norwich  Value
4.05 4 of 5 stars

“1-800 service lied”

  , Hancock
First of all, we have stayed at this hotel several times each year for the past 6 years. We usually get honeymoon suite, which was not available. When I attempted to reserve on line it was noted that pool was closed until April 1st but to call and make sure. I called 1 800 number and when I asked attendent if pool was open he quickly said yes, I then explained what I had seen on line and just wanted to make sure, he put me on hold and then came back on the line to tell me it was just pool restrooms that were closed and assured me that the pool was open. Upon arrival we walked past pool and saw sign "Pool closed until further notice" we asked front desk staff who said no one called and checked because they would have never said it was open. We were then offered to go accross street to local YMCA to use their pool. When we went to YMCA we were already in swin suits and had no money on us because they told us just to show room key. We were told by YMCA that there was a $5 fee per person so we said never mind and turned to leave. The staff at YMCA said Oh since there is only 30 minutes left just go ahead which we did. Staff the upon check out said that is not their agreement they have with YMCA. The manager did take $10 off our bill. I also have hotel direct phone number now which when I called 1 800 number originally they would not give it to me to check on pool. Also hallway smelled of smoke so bad, we had non smoking room on first floor but hallway smelled like old ashtray.

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