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Howard Johnson Inn Suffern

17 North Airmont Road, Suffern, NY 10901 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
3.05Average TripAdvisor Overall Rating of 3.0 of 5 for Howard Johnson Inn Suffern
  • Phone Numbers
      Phone: 1-845-368-1900
      Fax: 1-845-368-1927
  • ADA defined service animals are welcome at this hotel. Sorry, no other pets are allowed.

Howard Johnson Inn
  • Primarily smaller, low-rise hotel
  • If no restaurant, free light breakfast
  • Swimming pool (varies by location)
  • Small meeting room (varies by location)
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Traveler Reviews brought to you by
17 North Airmont Road Suffern, NY 10901

TripAdvisor Traveler Rating:

3.05 Average TripAdvisor Cleanliness Rating of 3 of 5 for Howard Johnson Inn Suffern  Cleanliness
4.05 Average TripAdvisor Location Rating of 4 of 5 for Howard Johnson Inn Suffern  Location
3.05 Average TripAdvisor Rooms Rating of 3 of 5 for Howard Johnson Inn Suffern  Rooms
2.05 Average TripAdvisor Service Rating of 2 of 5 for Howard Johnson Inn Suffern  Service
3.05 Average TripAdvisor SleepQuality Rating of 3 of 5 for Howard Johnson Inn Suffern  SleepQuality
2.05 Average TripAdvisor Value Rating of 2 of 5 for Howard Johnson Inn Suffern  Value
2.05 2 of 5 stars

“Most of staff was sullen, did not offer anything above the...”

  , San Jose, California, Usa
Most of staff was sullen, did not offer anything above the bare minimum in terms of service. 1) I had an obvious ankle injury, but was never offered assistance in any way. Staff often stared at my limp, but did not offer to help with bags, hold the door, or assist with getting food from the counter to the table at breakfast.2) At check in, lady made a fuss about me not giving her the same credit card I used to book, treated me like I was stupid. I've never been at a hotel where this was an issue before, but she seemed completely incapable of processing this and blamed me.3) business center computers could not access the internet faster than a snail's pace. Took me 10 minutes to log into Delta and print a boarding pass. Sign right on the desk said the printer was for "printing boarding passes only, please do not use for personal business needs". What kind of a business center is that??WiFi was decent in our room, and hotel was basically clean, though the whole place smelled like a smoker's house. I did like that we got a fridge and microwave in the room, and the lady who booked our reservation on the phone was very nice. Exterior of the hotel was much nicer than the interior.For $80+ a night please don't treat me like an inconvenience.

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