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Howard Johnson Express San Mateo

2110 South El Camino Real, Hwy 92 & El Camino Real, San Mateo, CA 94403 US

Check in:
After 2:00 PM
Check in: After 2:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
3.55Average TripAdvisor Overall Rating of 3.5 of 5 for Howard Johnson Express San Mateo
  • Phone Numbers
      Phone: 1-650-341-9231
      Fax: 1-650-341-9373
  • ADA defined service animals are welcome at this hotel. Sorry, no other pets are allowed.

Howard Johnson Express
  • Primarily smaller, low-rise hotel
  • Free yummy continental breakfast
  • Furniture so comfy, you won't want to get up
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Traveler Reviews brought to you by
2110 South El Camino Real, Hwy 92 & El Camino Real| San Mateo, CA 94403

TripAdvisor Traveler Rating:

1.05 Average TripAdvisor Cleanliness Rating of 1 of 5 for Howard Johnson Express San Mateo  Cleanliness
3.05 Average TripAdvisor Location Rating of 3 of 5 for Howard Johnson Express San Mateo  Location
1.05 Average TripAdvisor Rooms Rating of 1 of 5 for Howard Johnson Express San Mateo  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Howard Johnson Express San Mateo  Service
1.05 Average TripAdvisor SleepQuality Rating of 1 of 5 for Howard Johnson Express San Mateo  SleepQuality
1.05 Average TripAdvisor Value Rating of 1 of 5 for Howard Johnson Express San Mateo  Value
1.05 1 of 5 stars

“Dirty, out dated”

  , Midlothian
We had to find someplace to stay for a few days while traveling for business. This motel was on route and due to other hotels being sold out we were stuck with it. I booked the room online after seeing 3 star rating on Trip Adviser FROM the Howard Johnson page. However, if you read the actual Trip Advisor page it is much different. After reading the reviews I attempted to cancel my reservation or transfer it to another location. I was informed that the cancellation period ended at 3 om the day before. Great...since I had only just booked the room one HOUR before making the call!!! SO I was forced to keep the reservation or be out my money. First thing is the hotels appearance. It looks shady. The lobby was sparsely furnished and it smelled of stale smoke. No-one was at the reception desk. We finally got checked in and went to bring our things up to our room. The hotel has two buildings - our room was in the back building. Park of the lot is dark and seems dangerous, part is well lit. AN older elevator that shudders whenever it reaches a floor carried us to uor 3rd floor room. The hotel smelled of cleaner and cigarettes. Nothing had been updated. It looks like everything was from the 70s. Our room had a sink and under-the-counter fridge. The fridge was PUTRID. It was coated with stains and rust inside and was not even operational. The wallpaper was peeling and stained. The bathroom was discolored everywhere. Even the back of the door had these brown stains all over it that looked like someone had whipped mud at it and it had dried there. The room had a sliding door that opened to a tiny balcony. The door would NOT lock. The wall even had the old-fashioned wall switched to turn on lights and television. The place is STUCK in 1978!!! We had to stay there for three days and not once did I take my "occupied" sign off the door. I honestly did not feel comfortable with anyone being in the room, which has NEVER been an issue for me traveling. The noise level was also an issue. People yelling outside late at night, strage cars parked with engine still running and people going in and out... The only nice part was they have an indoor pool that the kids enjoyed. There is no breakfast or anything, but the hotel shares a lot with a Friendly's. If you have no choice I guess it is good enough for a nights sleep but keep the door barricaded!!!

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