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Howard Johnson Inn Cleveland Airport

16644 Snow Road, I-71 Exit 237/237-A Snow Road, Brook Park, OH 44142 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
2.55Average TripAdvisor Overall Rating of 2.5 of 5 for Howard Johnson Inn Cleveland Airport
  • Phone Numbers
      Phone: 1-216-676-5200
      Fax: 1-216-676-6044
  • Pets allowed for a non-refundable charge of $10 per pet, per night. Pet Sanitation Fee is $10 if applicable. ADA defined service animals are welcome at this hotel.

Howard Johnson Inn
  • Primarily smaller, low-rise hotel
  • If no restaurant, free light breakfast
  • Swimming pool (varies by location)
  • Small meeting room (varies by location)
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Traveler Reviews brought to you by
16644 Snow Road, I-71 Exit 237/237-A Snow Road| Brook Park, OH 44142

TripAdvisor Traveler Rating:

3.05 Average TripAdvisor Cleanliness Rating of 3 of 5 for Howard Johnson Inn Cleveland Airport  Cleanliness
5.05 Average TripAdvisor Location Rating of 5 of 5 for Howard Johnson Inn Cleveland Airport  Location
3.05 Average TripAdvisor Rooms Rating of 3 of 5 for Howard Johnson Inn Cleveland Airport  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Howard Johnson Inn Cleveland Airport  Service
5.05 Average TripAdvisor SleepQuality Rating of 5 of 5 for Howard Johnson Inn Cleveland Airport  SleepQuality
4.05 Average TripAdvisor Value Rating of 4 of 5 for Howard Johnson Inn Cleveland Airport  Value
2.05 2 of 5 stars

“Would not go again”

  , Columbus
We arrived in the evening after a 2 hour drive. The front desk clerk was on the phone. He did't even acknowledge us. We waited for about 5 minutes until he was off the phone. He was not very friendly. I had made a reservation a week in advance. He looks in the computer , and again, not addressing me, he makes a call to housekeeping and said I have someone here with a reservation for a smoking room and I don't see any available. He continues his conversation and then finally hands us the key to a room. We go to the room and the heat had been cranked alll the way up. I had reserved a room with a queen size bed and what I got was a full. I called the desk and he tried to tell me it was a queen size. After trying to convince him it was not I asked for a manager. When he came back on the line he said they had just replaced the mattress in my room and it had not been changed in his computer yet. He put me through to the manager who was very nice and told me he was switching our room. I asked if I should go down and get the key and he assured me they would bring it up. 15 minutes later I call the desk and ask about the key and was told ( oh, I'll be up in a minute) We finally got a room which was pretty decent. The ice machine on the 3rd floor where we were was out of order so we had to go to the lobby. I would not recommend this hotel.

Other Recent Traveler Reviews from Howard Johnson guests:

  , Milwaukee
  , Chicago
  , Rochester
  , Cleveland
4.0 of 5 stars

 
  , Westernville
  , Phoenix
  , Oklahoma City
  , Cleveland

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.