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Howard Johnson Express Arcata

4700 Valley West, Arcata, CA 95521 US

Check in:
After 2:00 PM
Check in: After 2:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
3.55Average TripAdvisor Overall Rating of 3.5 of 5 for Howard Johnson Express Arcata
  • Phone Numbers
      Phone: 1-707-826-9660
      Fax: 1-707-826-9319
  • No smoking
  • ADA defined service animals are welcome at this hotel. Sorry, no other pets are allowed.

Howard Johnson Express
  • Primarily smaller, low-rise hotel
  • Free yummy continental breakfast
  • Furniture so comfy, you won't want to get up
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Traveler Reviews brought to you by
4700 Valley West Arcata, CA 95521

TripAdvisor Traveler Rating:

2.05 Average TripAdvisor Cleanliness Rating of 2 of 5 for Howard Johnson Express Arcata  Cleanliness
3.05 Average TripAdvisor Location Rating of 3 of 5 for Howard Johnson Express Arcata  Location
3.05 Average TripAdvisor Rooms Rating of 3 of 5 for Howard Johnson Express Arcata  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Howard Johnson Express Arcata  Service
3.05 Average TripAdvisor SleepQuality Rating of 3 of 5 for Howard Johnson Express Arcata  SleepQuality
1.05 Average TripAdvisor Value Rating of 1 of 5 for Howard Johnson Express Arcata  Value
1.05 1 of 5 stars

“Terrible service”

  , Calgary
I was quoted a price which included taxes on the phone before my stay. While checking in I asked about the hospital discount as my dad was in hospital for heart surgery. The price the manager gave me was $100 more than what I was quoted! Then the guy gave me the 'hospital discount' to bring it down to $3 more than my quoted price. I told him the what I was quoted on the phone and he told me I didn't hear right! I ended up staying as I also had my 6 month old with me and needed a place to stay. The toilet got plugged, and instead of coming to the room and fixing the problem, the manager gave us a plunger and left! No offer to fix it or another room to stay in! And any questions we had, if it was the manager's daughter or wife that I asked, they could never give me an answer, saying they had to ask the manager, making me go back to the office numerous times. And to top it off, I told them we were going to pay cash when we checked out, but they still charged my credit card after the first night, and we were staying 4 nights! They also didn't want to give me a reciept, saying they would email it to me! This was the most terrible service I have EVER experienced at any hotel or motel. Will never stay at any Howard Johnson again.

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