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>San Juan Hotels

>Howard Johnson Hotel - Carolina San Juan PR

>Ratings & Reviews

>Review

Howard Johnson Hotel - Carolina San Juan PR

4820 Isla Verde Ave, San Juan, 00979 PR

Maps & Directions

Check in:: After 3:00 PM; Check in: After 3:00 PM

Check out:: Before 12:00 PM; Check out: Before 12:00 PM

TripAdvisor Rating

Based On

Phone Numbers

Hotel email

No smoking
Service animals are welcome at this hotel. Sorry, no other pets are allowed.

Traveler Reviews brought to you by

Howard Johnson Hotel - Carolina San Juan PR

4820 Isla Verde Ave| San Juan, ** 00979

TripAdvisor Traveler Rating:

Average TripAdvisor Cleanliness Rating of 3 of 5 for Howard Johnson Hotel - Carolina San Juan PR

Cleanliness

Average TripAdvisor Location Rating of 2 of 5 for Howard Johnson Hotel - Carolina San Juan PR

Location

Average TripAdvisor Rooms Rating of 1 of 5 for Howard Johnson Hotel - Carolina San Juan PR

Rooms

Average TripAdvisor Service Rating of 2 of 5 for Howard Johnson Hotel - Carolina San Juan PR

Service

Average TripAdvisor SleepQuality Rating of 1 of 5 for Howard Johnson Hotel - Carolina San Juan PR

SleepQuality

Average TripAdvisor Value Rating of 1 of 5 for Howard Johnson Hotel - Carolina San Juan PR

Value

2.0
“I reserved the hotel well in advance through the Canadian...”; Jan 15, 2013 Yoshihiro K, North Bay; I reserved the hotel well in advance through the Canadian Automobile Association and on arrival was told the room assigned to my wife amd I was the last available. It had no outside windows and was like sleeping in a dungeon. Not my choice for a hotel and my worse experience at a HJ hotel.
Read management response to this review.

Management response from
HospitalityMgr, Manager

Dear YOSHIHIRO K,Thank you for taking the time to share your feedback about your recent stay with us. We are always in the lookout for ways to improve our services and become the best hotel possible. We are very dissaponted to hear that the room was not up to standard, due to no windows. Do not hesitate to contact me next time after making reservatios; I will personally assign a beutiful ocean view room for you.Please give us a second chance to make things right by you I guarantee you will receive a Perfect 10 service. Best regards,Carmen Maldonado - Hotel Managercmaldonado@empresassantana.com « hide
Other Recent Traveler Reviews:

“Needs to be Renovated”

Jan 09, 2013 Irene G, Bronx

“Nice Hotel experience”

Jan 07, 2013 Elamana V, Lexington

“Housing Counselor”

Jan 04, 2013 Hector C, Reading

“Spur of the moment need.”

Jan 03, 2013 Arthur M, San Bernardino

“Happy Hojo stay”

Jan 01, 2013 Silva K, Orlando

“Just an overnight”

Dec 31, 2012 Luke Y, Brooklyn

“Not great - Bathrooms were in bad form”

Dec 28, 2012 Neha R, Jacksonville

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.

© 2012 TripAdvisor LLC