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Howard Johnson Hotel - Carolina San Juan PR

4820 Isla Verde Ave, San Juan, 00979 PR

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 12:00 PM
Check out: Before 12:00 PM
TripAdvisor Rating
3.55Average TripAdvisor Overall Rating of 3.5 of 5 for Howard Johnson Hotel - Carolina San Juan PR
  • Phone Numbers
      Phone: +78 77 281300
      Fax: +78 72 680637
  • No smoking
  • Service animals are welcome at this hotel. Sorry, no other pets are allowed.

Howard Johnson Hotel
  • Mid-rise full service hotel
  • A delicious restaurant in or next to hotel
  • Pool, so don't forget a bathing suit (Varies)
  • Exercise rooms for fitness! (Varies)
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Traveler Reviews brought to you by
4820 Isla Verde Ave San Juan, PR 00979

TripAdvisor Traveler Rating:

2.05 Average TripAdvisor Cleanliness Rating of 2 of 5 for Howard Johnson Hotel - Carolina San Juan PR  Cleanliness
3.05 Average TripAdvisor Location Rating of 3 of 5 for Howard Johnson Hotel - Carolina San Juan PR  Location
2.05 Average TripAdvisor Rooms Rating of 2 of 5 for Howard Johnson Hotel - Carolina San Juan PR  Rooms
3.05 Average TripAdvisor Service Rating of 3 of 5 for Howard Johnson Hotel - Carolina San Juan PR  Service
2.05 Average TripAdvisor SleepQuality Rating of 2 of 5 for Howard Johnson Hotel - Carolina San Juan PR  SleepQuality
3.05 Average TripAdvisor Value Rating of 3 of 5 for Howard Johnson Hotel - Carolina San Juan PR  Value
2.05 2 of 5 stars

“Problems with HoJo”

  , San Juan
After leak brown water at faucet-told it was OK...NOT! After rain carpet very wet at patio door...room wet feeling the remainder of stay. Smoke smelled in hall when we went to room but not in room at first, But on last day at 3am a VERY strong smell of marijuana smoke filled our room and made going in bathroom impossible. Called front desk who said they sent security but did not report back, we called, again and they sent maintenance to spray "fabreeze-like spray" in bathroom. We opted out of the mini-suite we had paid for because we asked about a room with a view of the ocean, and we switched voluntarily, but it was a small view between 2 buildings, and not a good trade. The curtains at the window did not fit properly, the bed linens did not fit the bed correctly, including a very worn blanket that was a queen sized turned sideways on a king size bed, meaning it would not reach above the waist. Very bad plaster patches in the wall, bad faucets at the tub, toilet permanently stained, noisy guests in the hall.

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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.