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Howard Johnson Billings

1345 Mullowney Lane, Billings, MT 59101 US

Check in:
After 2:00 PM
Check in: After 2:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
3.05Average TripAdvisor Overall Rating of 3.0 of 5 for Howard Johnson Billings
  • Phone Numbers
      Phone: 1-406-252-2584
      Fax: 1-406-252-6032
  • Pets are allowed for a non-refundable charge of $20 per pet, per night. Pet Sanitation Fee is $50 if applicable. ADA defined service animals are also welcome at this hotel.

Howard Johnson Hotel
  • Mid-rise full service hotel
  • A delicious restaurant in or next to hotel
  • Pool, so don't forget a bathing suit (Varies)
  • Exercise rooms for fitness! (Varies)
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Traveler Reviews brought to you by
1345 Mullowney Lane Billings, MT 59101

TripAdvisor Traveler Rating:

3.05 Average TripAdvisor Cleanliness Rating of 3 of 5 for Howard Johnson Billings  Cleanliness
5.05 Average TripAdvisor Location Rating of 5 of 5 for Howard Johnson Billings  Location
1.05 Average TripAdvisor Rooms Rating of 1 of 5 for Howard Johnson Billings  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Howard Johnson Billings  Service
1.05 Average TripAdvisor SleepQuality Rating of 1 of 5 for Howard Johnson Billings  SleepQuality
1.05 Average TripAdvisor Value Rating of 1 of 5 for Howard Johnson Billings  Value
1.05 1 of 5 stars

“Poor Communication Between Call Center and Hotel”

  , Beckley
I called the 800# for reservations the same day we were going to be staying here. I was told there were vacancies, and we booked the room. I told the man we would be a late arrival, and he said it would not be a problem. Upon arrival to the hotel, the desk clerk said the only room availible had issues with the A/C unit. He said it was the only room available in the city because of an event taking place. I asked for a discount since it was obviously HoJo's fault, and he told me it was impossible to discount the room any further than the AAA discount. (He was a manager, I know he could have.) He said he wasn't sure how I got reservations because he had that room marked as full so it wouldn't accidently be filled. (Didn't work=P) He walked me up to the room before we agreed to stay, and it was very warm and comfortable (temp wise). After settling in, we realized he must have had space heaters plugged up before we got there because the room chilled off QUICK! The room was noisy, and the bathroom was dirty. He acted as if we were a major inconvenience to him just by being there. This hotel has relitively good reviews compared to other hotels in the area, so this was probably a one-time mishap. I recommend calling the actual hotel itself and checking for vacancies!

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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.