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Howard Johnson Express Inn - Houston Downtown

4602 Katy Freeway/I-10, I-10 & N Shepherd Exit 765B, Houston, TX 77007 US

Check in:
After 1:00 PM
Check in: After 1:00 PM
Check out:
Before 12:00 PM
Check out: Before 12:00 PM
TripAdvisor Rating
2.55Average TripAdvisor Overall Rating of 2.5 of 5 for Howard Johnson Express Inn - Houston Downtown
Based On 54 reviews54
  • Phone Numbers
      Phone: 1-713-861-9000
      Fax: 1-713-861-1460
  • ADA defined service animals are welcome at this hotel. Sorry, no other pets are allowed.

Howard Johnson Express
  • Primarily smaller, low-rise hotel
  • Free yummy continental breakfast
  • Furniture so comfy, you won't want to get up
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Traveler Reviews brought to you by
4602 Katy Freeway/I-10, I-10 & N Shepherd Exit 765B| Houston, TX 77007

TripAdvisor Traveler Rating:

3.05 Average TripAdvisor Cleanliness Rating of 3 of 5 for Howard Johnson Express Inn - Houston Downtown  Cleanliness
4.05 Average TripAdvisor Location Rating of 4 of 5 for Howard Johnson Express Inn - Houston Downtown  Location
1.05 Average TripAdvisor Rooms Rating of 1 of 5 for Howard Johnson Express Inn - Houston Downtown  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Howard Johnson Express Inn - Houston Downtown  Service
2.05 Average TripAdvisor SleepQuality Rating of 2 of 5 for Howard Johnson Express Inn - Houston Downtown  SleepQuality
3.05 Average TripAdvisor Value Rating of 3 of 5 for Howard Johnson Express Inn - Houston Downtown  Value
2.05 2 of 5 stars

“Never again!”

  , Burlington
I am well aware that a Howard Johnson Express is not going to be the nicest hotel room I've ever stayed in, but I was at least expecting some decent customer service from such a large company. Turns out this is not the case! They seemed annoyed with me at check in, when we called the front desk for the WiFi password, they hung up on us, and when we called to see if they had a DVD player that we could use (which a lot of hotels do, by the way) they literally laughed at us. Finally when we "checked out" the next day, the man behind the counter actually seemed annoyed that I had come in, and told me I should have just left the key in the room, which I would have happily done if someone had informed me when I checked in that we could do this! I almost forgot to mention that there was no breakfast, and the shower smelled of urine - will not be coming back!

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