Book online or call us: 1-800-221-5801 | Contact Us| Customer Care| About Howard Johnson

Howard Johnson Lubbock TX

5108 Interstate 27, Lubbock, TX 79404 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
3.55Average TripAdvisor Overall Rating of 3.5 of 5 for Howard Johnson Lubbock TX
  • Phone Numbers
      Phone: 1-806-741-1600
      Fax: 1-806-744-7593
  • ADA defined service animals are welcome at this hotel. Sorry, no other pets are allowed.

Howard Johnson Hotel
  • Mid-rise full service hotel
  • A delicious restaurant in or next to hotel
  • Pool, so don't forget a bathing suit (Varies)
  • Exercise rooms for fitness! (Varies)
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Traveler Reviews brought to you by
5108 Interstate 27 Lubbock, TX 79404

TripAdvisor Traveler Rating:

4.05 Average TripAdvisor Cleanliness Rating of 4 of 5 for Howard Johnson Lubbock TX  Cleanliness
4.05 Average TripAdvisor Location Rating of 4 of 5 for Howard Johnson Lubbock TX  Location
4.05 Average TripAdvisor Rooms Rating of 4 of 5 for Howard Johnson Lubbock TX  Rooms
2.05 Average TripAdvisor Service Rating of 2 of 5 for Howard Johnson Lubbock TX  Service
4.05 Average TripAdvisor SleepQuality Rating of 4 of 5 for Howard Johnson Lubbock TX  SleepQuality
4.05 Average TripAdvisor Value Rating of 4 of 5 for Howard Johnson Lubbock TX  Value
3.05 3 of 5 stars

“Customer Service Training”

  , Luling
Front desk young ladies need customer service training. #1. No welcome to guests as they entered. #2. Rattle off room number, breakfast time, etc...so fast you can't understand them. #3. Not observant of what is happening...we stood at the elevator asking each other, "Well is it coming?" when we asked if it was working she replied, "Oh, no. I've called maintance." We then suggested she put a note up. Then the note was ONLY put on the ground floor not 2nd and 3rd floors. #4. I reported the computer was not working and she said, "It should be." and did not offer to check on it. #5. Coffee ran out by 8:30 and she didn't offer to make more. The lady on duty when we checked in was Great, giving us directions to where we were going in Lubbock. But after that the service was poor.

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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.