Howard Johnson Inn and Suites San Antonio

Thank you for taking the time out of your schedule to leave us a review on TripAdvisor. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues will be addressed as we have gone through a overhaul with new staff and our Front Desk Manager has changed as well. We are here to strive and satisfy the guest and obviously this not a impression we like to put on Howard Johnson or our hotel in particular. Howard Johnson is the oldest Hotel chain around for 90 plus years and it has been base on the 3 C's (Clean, Comfortable and most important Customer Sevice). We strive to to extremes in measures as we know if it effects our guest it effects us. Plese give a second oppurtunity if your are in the are to show you the new changes that occured, Guest Relatios Manager-Tony P. « hide