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Howard Johnson Inn Cleveland Airport

16644 Snow Road, I-71 Exit 237/237-A Snow Road, Brook Park, OH 44142 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
3.05Average TripAdvisor Overall Rating of 3.0 of 5 for Howard Johnson Inn Cleveland Airport
  • Phone Numbers
      Phone: 1-216-676-5200
      Fax: 1-216-676-6044
  • Pets allowed for a non-refundable charge of $10 per pet, per night. Pet Sanitation Fee is $10 if applicable. ADA defined service animals are welcome at this hotel.

Howard Johnson Inn
  • Primarily smaller, low-rise hotel
  • If no restaurant, free light breakfast
  • Swimming pool (varies by location)
  • Small meeting room (varies by location)
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Traveler Reviews brought to you by
16644 Snow Road, I-71 Exit 237/237-A Snow Road| Brook Park, OH 44142

TripAdvisor Traveler Rating:

3.05 Average TripAdvisor Cleanliness Rating of 3 of 5 for Howard Johnson Inn Cleveland Airport  Cleanliness
3.05 Average TripAdvisor Location Rating of 3 of 5 for Howard Johnson Inn Cleveland Airport  Location
3.05 Average TripAdvisor Rooms Rating of 3 of 5 for Howard Johnson Inn Cleveland Airport  Rooms
2.05 Average TripAdvisor Service Rating of 2 of 5 for Howard Johnson Inn Cleveland Airport  Service
3.05 Average TripAdvisor SleepQuality Rating of 3 of 5 for Howard Johnson Inn Cleveland Airport  SleepQuality
3.05 Average TripAdvisor Value Rating of 3 of 5 for Howard Johnson Inn Cleveland Airport  Value
2.05 2 of 5 stars

“Safety is an issue!”

  , North River
This is the first time I have ever written a review. While staying at hotels there are always a few inconveniences that we experience but never anything major - at least not severe enough for me to complain. We have stayed at this hotel 4 or 5 times in the past 2 years and never had a problem. Originally we chose this hotel because we travel with our dog. Since we found the rooms to be clean and satisfactory the other times we stayed here, we decided to stay again without our dog. Since I booked a month in advance I was surprised that we were put on the main floor which is usually reserved for guests with pets. As usual, no problem with the room itself - other than a few stains on the carpets but otherwise very clean. There were othere issues our stay this time. The first night was the extremely strong smell of cigarette smoke coming in our room. We thought it was odd that the smoke detector was covered with a plastic bag so I went to the front desk to tell them about it. A man removed the bag and I was told then that the smoking problem had been taken care of. But the smell of smoke continued throughout the night - nothing a towel under the door didn't take care of. The second night instead of cigarette smoke it was the pugnant smell of hash - long into the night - from the room directly across the hall. It was so strong we had to open our window - the temperature was 40F - and stuffed towels under our door...again. I went to the desk to tell the young girl about the smell. Come to find out the solution was to prop open the "security" door at the back of hotel. To me, this was absolutely not acceptable! When I spoke to the manager in the morning he asked why I didn't ask for another room? The hotel was full - I would think the manager would know this. His solution to all of this was to give me a 20% discount and "everything would be ok". Due to the safety concerns of the door being propped open we will not be staying at this hotel again.

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