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Howard Johnson Express - Springfield

1356 Boston Road, Route 20 & Boston Road, Springfield, MA 01119 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
2.55Average TripAdvisor Overall Rating of 2.5 of 5 for Howard Johnson Express - Springfield
Based On 50 reviews50
  • Phone Numbers
      Phone: 1-413-783-2111
      Fax: 1-413-783-7750
  • ADA defined service animals are welcome at this hotel. Sorry, no other pets are allowed.

Howard Johnson Express
  • Primarily smaller, low-rise hotel
  • Free yummy continental breakfast
  • Furniture so comfy, you won't want to get up
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Traveler Reviews brought to you by
1356 Boston Road, Route 20 & Boston Road| Springfield, MA 01119

TripAdvisor Traveler Rating:

3.05 Average TripAdvisor Cleanliness Rating of 3 of 5 for Howard Johnson Express - Springfield  Cleanliness
4.05 Average TripAdvisor Location Rating of 4 of 5 for Howard Johnson Express - Springfield  Location
2.05 Average TripAdvisor Rooms Rating of 2 of 5 for Howard Johnson Express - Springfield  Rooms
3.05 Average TripAdvisor Service Rating of 3 of 5 for Howard Johnson Express - Springfield  Service
1.05 Average TripAdvisor SleepQuality Rating of 1 of 5 for Howard Johnson Express - Springfield  SleepQuality
2.05 Average TripAdvisor Value Rating of 2 of 5 for Howard Johnson Express - Springfield  Value
3.05 3 of 5 stars

“Grateful for early coffee!”

  , Grand Island
Appreciated the early breakfast set-up. It helped to get us on the road. Wish your WiFi worked better but I was able to get important travel information. Just was frustrating. The room was fairly clean but needed repairs. My brother's room had a cigarette butt in the ashtray. The noisy kids above us were a problem and the beds were uncomfortable so we didn't get a lot of sleep.My main concern was that you charged us for the service dog. Most motels usually allow the dog in for free. After all, I wouldn't be able to be on this trip staying in this motel without him. Some consideration should have been shown. The staff was helpful. Seems we left a shoe and we appreciate you mailing it to us! That shows us concern for our well-being and honesty. Thanks!

Other Recent Traveler Reviews from Howard Johnson guests:

2.0 of 5 stars

 
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